Ballston Lake, Saratoga County January 2023
Thank you for your quick responses and all your work on our behalf. This has been such a long process we are so excited to get to the end!
Ann & David
Ballston Lake, Saratoga County December 2022
Just wanted to reach back out and thank you for everything on the purchase of our house in the last two years. Your help, proactive communication, accessibility, and honesty throughout this process was one of the few bright spots we encountered along the way. There aren’t many people that would have gone above and beyond the way you did and I just wanted to send this note to acknowledge and tell you how much I appreciated working with you. Anyone I know looking to purchase a new home will be sure to have your contact information in their hands.
Thanks again and I hope you enjoy the holidays!
Brian & Elizabeth
Catskill, Greene County November 2022
Hi Colleen and Abigail,
We received the gift from you two yesterday and we wanted to say thank you! It was super sweet to come home to two new Yeti tumblers. We can’t wait to use them. Thank you again for all of your help and hope to talk to you soon!
Joe and Ivy
Smallwood, Sullivan County November 2022-
Dear Ann, Thank you for your call today. As I mentioned on the phone, I also want to extend my high delight working with Colleen Osterhout. Colleen is not only a nice person, she demonstrates an exceptional amount of professionalism and service orientation. From the first time I spoke to Colleen, she has made me feel completely comfortable with engaging with the mortgage process with CHBNY. Colleen is responsive, knowledgeable, honest, and proactive. She makes sure I have all the information I need in order to make the best decisions to have the best financial outcome in the loan process. I am deeply grateful to have Colleen working on my loan, and as someone who has gone through a mortgage process several times, I can honestly say Colleen is the best loan officer I have worked with.
Saratoga Springs, Saratoga County October 2022-
Hi Maddy and Brian, Joe and I want to relay our greatest expression of gratitude to the two of you for your superb, unparalleled professional expertise and friendly, ongoing guidance throughout the home-buying process. We are so thrilled to be the proud homeowners.! Below are some photos that were taken after the final walkthrough yesterday, and then again after the closing when we were blowing bubbles around the yard. There were also bubbles that were wellsuited for drinking! With gratitude and cheers! Ryan & Joe Ballston Lake.
Saratoga County August 2022-
Good Morning, Mitch! I just wanted to let you know that closing went off without a hitch. I am pretty sure you had a very large hand in making that a reality, so thank you! The house is absolutely what we have been hoping and planning for these past two years; I guess the struggle was worth it. Maybe a little less struggle would have been nice, but we are here now and it is great! Enjoy Wednesday. Julie PS Thank you to the bank for the tumblers. It was great to find a treat at closing!
Ballston Lake, Saratoga County August 2022-
Hey Guys, Thanks again for all of your efforts throughout the process. You both made a stressful time a little less stressful and couldn’t be more happy with the service we received. Can you send us an auto-payment form so we can get that set up?
Livingston Manor, Sullivan County June 2022-
Hi all, We closed yesterday!! Just wanted to convey our thanks for all your help in getting us financed, really appreciate your taking the additional steps to make it happen. Have a great long weekend ahead… we’ll be spending it in the Catskills! :D